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  • Article

    What is Population Health Management?

    By Amy WachlerJan 30, 20195 min read

    Population Health Management Defined Population health management refers to the steps healthcare organizations take to improve the health outcomes of a defined group of individuals. They may focus on a…

  • Article

    Patients’ Referrals Habits Revealed

    By Maureen McKinneyDec 19, 20184 min read

    Referring patients to other providers for tests, consultations or additional treatments is one of the most common processes in healthcare. Patient referrals are an important way to ensure patients get…

  • Article

    How Do Your Patients Like to Schedule Appointments?

    By Maureen McKinneyNov 19, 20183 min read

    This is the second in a series of three blog posts about patients’ habits and preferences related to appointments and referrals, covering such topics as patients’ preferred method of scheduling…

  • Article

    Appointment Reminders: Which Methods Do Patients Prefer?

    By Maureen McKinneyOct 1, 20183 min read

    As consumerism continues to reshape the healthcare landscape, many provider organizations are looking for ways to provide the convenience, flexibility and other service-oriented features their patients are accustomed to experiencing…

  • Article

    Patient Payments Myths Debunked

    By Maureen McKinneyApr 10, 20185 min read

    As high-deductible health plans continue to rise, patients today are being asked to shoulder more of the burden and face growing out-of-pocket healthcare costs. Patient financial responsibility is making up…

  • Article

    Despite Their Value, Medicare Wellness Visits Are Underused

    By Maureen McKinneyMar 21, 20184 min read

    Medical practices—especially those that serve complex, low-income populations—could be doing a far better job of making sure their older patients receive a Medicare annual wellness visit (AWV). That’s the chief…

  • Article

    Managing the Beginning-of-the-Year Cash Crunch

    By Amy WachlerFeb 13, 20186 min read

    When it comes to cash flow during the first few months of the year, many physicians and medical practices are feeling the pinch. As insurance deductibles reset, providers must depend…

  • Article

    Patient-Reported Data is Key to Quality Improvement

    By Maureen McKinneyOct 10, 20173 min read

    As healthcare providers collect ever-growing quantities of data to identify patterns and drive improvement efforts, they may be overlooking a key source of rich information: their patients. Patient-reported outcomes data,…

  • Article

    5 Reasons You Should Be Texting Your Patients

    By Amy WachlerOct 2, 20174 min read

    The growth of value-based care across the country mean today’s patients hold more decision-making power than ever before. From choosing a provider to selecting a specific treatment, they are making…