There’s a lot that has to happen before a rheumatology visit can begin. From referral intake and specialty registration to infusion-related financial workflows, Phreesia helps teams manage complex patient journeys with less administrative lift.
3x
more likely for referrals to get scheduled
85%
of patients check themselves in
3x
more collected at time of service
3
more new patients per provider, per month
Referrals can require records, lab results, imaging, treatment history, insurance information and clinical review before an appointment can be scheduled. Phreesia captures, organizes and tracks referral information so fewer patients fall through the cracks.
21 min
of staff time saved per patient referral
75%
reduction in staff needed to manage referrals
Rheumatology visits require detailed medical histories, medication information, symptoms and chronic disease context. Phreesia collects all the information providers need before the patient arrives so specialist time can stay focused on care.
85%
of patients check themselves in
Coverage requirements, prior authorizations, Medicare plans, deductibles…there’s a lot to sort through before specialty treatment can start. Phreesia verifies eligibility, flags requirements and helps patients understand costs so they can move forward with confidence.
3x
more collected at time of service
55%
increase in time-of-service collections in one month
Adding more staff isn’t always the answer. Phreesia automates the repetitive work behind referrals, intake, patient communication and specialty treatment so rheumatology teams can do more with the resources they already have.
3
more new patients seen per provider, per month
8 min
of staff time saved per appointment filled
Rheumatology care doesn’t end when the appointment does. Phreesia keeps practices connected with patients between visits with reminders, outreach and engagement tools that support them throughout their long-term care journey.
96%
of patients are satisfied with Phreesia
79%
fewer no-shows when patients use Phreesia to confirm their appointments
Real results from real rheumatology practices
“We like that Phreesia allows us to electronically remind patients of their balance, and that the payment process is simpler for patients, too. All patients have to do is click a link in the email payment reminder to pay online. It has really allowed us to cut down on the number of paper statements we send and improve the patient experience.”
Yes. Rheumatology providers need more than demographics—they also need symptom history, current medications, previous treatments, diagnoses and other clinical details to understand a patient’s condition. Phreesia gathers that information before the appointment through simple link-based workflows; no patient portal login required. Patients can complete forms and questionnaires from their own device before they arrive, so providers spend less time collecting context.
Infusion and biologic therapies often come with higher costs and more complex insurance requirements than a typical office visit. Phreesia helps practices verify eligibility, capture insurance information, identify patient financial responsibility and collect payments through convenient pre-visit workflows so patients have clarity before treatment starts.
In rheumatology, getting a patient scheduled requires more than just receiving a referral. Practices may need lab results, imaging, insurance information, authorization details and appointment-specific requirements before booking a visit. Phreesia captures and organizes that information upfront, giving staff greater visibility into what still needs attention and helping patients move from referral to scheduled visit faster.
Phreesia works with the PM and EHR systems your team already uses. Thanks to bidirectional integrations, information patients provide before the visit—like insurance details, forms, payments and demographic updates—flows automatically between systems. That means less duplicate data entry for staff and more complete information for providers.
Give your team the tools to simplify specialty workflows, reduce manual work and support better patient experiences.