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Built for the complexity of every step of the oncology journey

Cancer care depends on countless moving pieces behind the scenes. Phreesia helps oncology teams coordinate referrals, records, coverage verification and patient preparation before treatment day so nothing stands in the way of care moving forward.

Best-performing oncology practices see these results

  • 95%

    of patients are satisfied with their Phreesia experience

  • 100%

    of patients have E&B verified automatically

  • 21 min

    of staff time saved per patient referral

  • 87%

    of oncology patients check themselves in

  1. Coordinate care every step of the way

    Cancer care appointments don’t happen in isolation. Phreesia helps oncology teams coordinate the communication and preparation that keep patients moving confidently from labs and provider visits to infusion and treatment.

    Coordinate care
  2. Bring more certainty to coverage and costs

    Coverage questions don’t just create administrative work. They can also delay care. Phreesia verifies eligibility, identifies potential issues and addresses financial responsibility before treatment day arrives.

    Prevent coverage issues

    3

    automated E&B checks before every visit

    $50+

    saved per out-of-network patient identified

  3. Spend less time sorting records and more time scheduling care

    Every oncology referral comes with a story—and a stack of records to match. Phreesia organizes referral information, supporting documentation and next steps so patients don’t get stuck waiting for care.

    Simplify referrals

    21 min

    of staff time saved per patient referral

    75%

    reduction in staff needed to manage referrals

  4. Start every oncology visit with full context

    The best treatment conversations happen when providers aren’t starting from scratch. Phreesia collects all the necessary patient information before the visit so care can begin with complete context.

    Improve provider readiness

    85%

    of oncology patients check themselves in

  5. Take repetitive work off your team’s plate

    Oncology teams often re-enter referral, insurance, registration and scheduling information across multiple systems. Phreesia’s bidirectional integrations help information flow where it needs to go, reducing manual work so teams can stay focused on care.

    Cut manual work

    8+ min

    of staff time saved for every appointment filled automatically

    87%

    reduction in call volume

Frequently asked questions

Oncology care rarely follows a simple appointment schedule. Patients may move between labs, provider visits, imaging, infusion appointments and follow-up care—and plans can change along the way. Phreesia allows staff to automate routine communication while maintaining visibility into where patients are in the care journey. It also keeps patients informed with automated reminders and scheduling updates delivered through text and email.

Phreesia helps practices address insurance requirements earlier through convenient link-based workflows that allow patients to update insurance information, submit insurance cards, complete registration and make payments before the visit. Phreesia also performs automated eligibility and benefits checks up to three times before the appointment. This helps teams catch (and resolve) any coverage issues before they impact treatment.

Receiving the referral is just the first step. Staff may also need pathology reports, imaging, lab results and other records before moving forward. Phreesia centralizes referral information and displays referral status, documentation requirements and outstanding items—all in one place. That makes it easier to see what’s ready, what’s missing and where follow-up is needed.

Phreesia works with the PM and EHR systems your team already uses. Thanks to bidirectional integrations, information patients provide before the visit—like insurance details, forms, payments and demographic updates—flows automatically between systems. That means less duplicate data entry for staff and more complete information for providers.

The best-performing oncology practices run on Phreesia.

Give your team the tools to coordinate complex care journeys, reduce admin and prepare for better treatment-day experiences.