Connect every step of the GI patient journey
Gastroenterology practices coordinate much more than appointments. From first referral to long-term recalls, Phreesia helps teams manage complex patient journeys with less manual work.
Best-performing gastroenterology practices see these results
84%
of gastroenterology copays are paid at the time of service
87%
reduction in call volume
3
automated E&B checks before every visit
100%
of your consent forms digitized
1 in 6 patient visits start with Phreesia. We take the manual work out of complex GI workflows.
Move patients from referral to procedure faster
Simplify referralsA lot of work happens before a patient ever makes it onto the schedule. Phreesia automates insurance verification, referral requirements and Medicare validation so staff spend less time chasing paperwork and more time moving patients forward.
21 min
of staff time saved per patient referral
75%
reduction in staff needed to manage referrals
Prevent patients from falling through the cracks
Simplify recall managementThree-year surveillance, five-year colonoscopy recalls and ongoing follow-up for chronic GI conditions create a significant ongoing tracking burden. Phreesia automates those workflows, scheduling outreach, sending reminders and keeping patients moving toward their next visit, so no one gets lost between appointments.
Address more questions in less time
Cut call volumeProcedure questions, prep instructions, scheduling requests, billing issues…GI teams field countless phone calls. Phreesia VoiceAI automates routine communication so staff can focus on the patients who need them most.
80%
of calls handled without staff involvement
30%
decrease in patient billing calls
Reduce the work between referral and procedure
Free up your front deskInsurance issues that surface on the day of a procedure cost practices time and revenue. Phreesia automates insurance verification, referral requirements and Medicare validation before every visit so staff catch problems early.
Simplify the business of running a GI practice
Eliminate duplicate workToo many dashboards, too much duplicate work and too many manual handoffs can slow down the entire practice. Phreesia simplifies operations by connecting and automating workflows. In one place.
100%
of consent forms digitized
From referral to recall, here’s what better looks like
Hear how Phreesia helps practices spend less time managing workflows and more time helping patients.
“Since we were already using Phreesia for patient intake, it was by far the most cost-effective and quickest way for us to support telehealth in our organization. We were able to set up our virtual intake in such a way that providers’ workflows didn’t change at all from an in-office visit.”
Frequently asked questions
Phreesia connects the workflows that typically happen in separate systems. Teams can manage patient intake, insurance verification, referrals, procedure preparation, digital forms, payments, patient communications and surveillance recalls on one connected platform. Automated outreach via text and email helps patients complete the next step in their care journey at the right time, while reducing the need for manual outreach, duplicate data entry and disconnected workflows from visit to visit.
Phreesia VoiceAI reduces phone volume by handling many of the routine calls that consume staff time. Patients can call at any time to ask questions, request appointments, check billing information, initiate referrals or request prescription refills using natural conversation rather than phone trees. VoiceAI resolves many requests automatically and intelligently routes others to the right team member, complete with call details and documentation. This helps reduce administrative interruptions without sacrificing patient access.
Keeping patients on track for surveillance and recall is one of the most important parts of running a gastroenterology practice. Phreesia helps identify patients who are due for follow-up and automates outreach and reminders over time. Patients can self-schedule recommended care via link-based workflows, or with Phreesia VoiceAI. And staff spend less time managing spreadsheets and manual follow-up. This helps practices maintain strong recall programs without adding more administrative work.
Successful procedures depend on patients arriving prepared. Phreesia automates pre-procedure tasks through link-based workflows sent via email and text, including registration, insurance verification, consent forms, payments and procedure prep instructions. Automated reminders and educational content also help reinforce important information before the procedure. This reduces the need for manual outreach while helping patients feel more prepared when they arrive.
Many practices rely on separate tools for intake, insurance verification, communications, payments, recalls and call management. Phreesia brings many of those workflows together in one platform. That means fewer vendors to manage, fewer systems to switch between and less duplicate work for staff.
The best-performing gastroenterology practices run on Phreesia.
See how Phreesia can help your practice do more with less manual work.