6 reasons to prioritize patient self-service in your healthcare organization
Catch a flight recently? Odds are, you booked your tickets online. Visited a bank? There’s a good chance you used an ATM. Just think about the last time you went…
Clinical
Close gaps in care and meet changing patient expectations with these patient-access strategies
Getting patients to consistently come in for needed medical-office visits can help improve clinical outcomes and drive greater patient satisfaction. The arrival of COVID-19, however, forced many patients to delay…
Want to close gaps? Activate patients in their care.
Many patients put off medical care during the first year of the pandemic, sometimes at significant risk to their health. Particularly in the early days of the COVID-19 crisis, millions…
5 things you should know about screening patients for food insecurity
It’s estimated that 42 million Americans(this link opens in new window) may experience food insecurity in 2021, a public health crisis that has worsened with the COVID-19 pandemic. In this…
Rethinking Referrals: Insights from Providers
More than one-third of all patients in the U.S. are referred to a specialist each year. However, effective communication between referral senders and receivers is difficult, which can delay diagnosis,…
Motivating Your Patients to Get Their Flu Vaccine
The colder weather signals more than just the arrival of the holidays. Flu season is here! Although anyone can contract influenza at anytime—between 5% and 20% of Americans get the…
Understanding Social Determinants of Health Starts in the Exam Room
The conditions under which people live, learn, work and play— also known as social determinants of health (SDOH)—determine up to 90% of their health outcomes(this link opens in new window).…
What is Care Management?
According to a report from the Centers for Disease Control and Prevention, Americans living with chronic physical and mental health conditions account for 90% of the $3.3 trillion the U.S.…
The Patient Voice in Medicine: The Importance of Asking and Listening
Hilary Hatch, Ph.D., is a clinical psychologist, the founder and former CEO of VitalScore, and the former Chief Clinical Officer at Phreesia. This post originally appeared(this link opens in new…
What is the Medicare Shared Savings Program?
What is the Medicare Shared Savings Program (MSSP)? The Medicare Shared Savings Program (MSSP) was designed to improve healthcare quality and lower costs by engaging medical practices, hospitals and other…
7 Ways Patient Intake Drives Success for Your Health System
With a comprehensive, enterprise patient management solution, your organization can: 1. Give every patient an individualized experience—at scale Every patient is unique. With automated patient intake management, you can tailor…
What Is an Accountable Care Organization?
What is an Accountable Care Organization? Coordinated, high-quality care at the right time—that’s what Accountable Care Organizations (ACOs) aim to provide to their patients. As healthcare organizations shift their focus…
