Articles, expert Q&As and insights to help your practice thrive.
The proposed 2027 Medicare cuts have ENT practices worried about more than their bottom lines. In a survey of more than 1,400 otolaryngologists, 80% said proposed cuts to same-day care…
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A changing landscape, familiar challenges Healthcare leaders face constant trade-offs: improving patient access, supporting staff and protecting financial performance. The wrong technology partner can add to the burden—fragmented workflows, low…
We sat down with the Chief Revenue Officer at a mid-Atlantic Oracle health system to hear how the system’s mission guided its digital transformation. By digitizing intake in the emergency…
Q&A with Kristen Ballantine, VP, Public Affairs Healthcare organizations are no strangers to policy changes, and the recent passage of the One Big Beautiful Bill Act (OBBBA) is no different.…
Patient registration is more than just a formality at the front desk—it’s a foundational step in the revenue cycle. From capturing insurance details to verifying eligibility, every piece of information…
From managing packed schedules to fielding endless phone calls and handling check-ins, front-office staff are juggling more than ever. Administrative tasks keep piling up, but patients still expect a smooth,…
If your workflows aren’t built to optimize cash flow, they’re actively working against you. Healthcare organizations are facing mounting financial pressure. Payer reimbursements are declining. Denials are rising. Front-office staff…
Digital tools have reshaped healthcare—but for many patients, the first connection is still a phone call. Whether it’s to book an appointment, ask about a bill or check on a…
Community health centers across the U.S. have a critical mission: providing care for all patients regardless of their ability to pay. In order to keep their doors open, they must…
This isn’t a wish list. It’s what happened when they teamed up with Phreesia. And the best part? They’re just getting started. Let’s move beyond “good” and build a Michelin-starred…
It’s Monday morning. Patients are lining up, your phone hasn’t stopped ringing and there’s a growing pile of paper forms waiting to be scanned. For healthcare organizations, the patient intake…
Unpaid patient balances remain a persistent challenge for healthcare organizations, adding strain to front-office and billing teams. As patients assume greater responsibility for their medical expenses, many organizations still rely…
The ability to provide quality care—and in some cases, to keep the doors open—is under real threat. The U.S. healthcare system stands at a critical juncture. The end of pandemic-era…
See what changes when your platform closes the loop—from first call to final payment.