🚀 EARLY ACCESS More precise call routing with VoiceAI Custom Triage What’s new: VoiceAI can now ask a follow-up routing question after identifying what a caller needs, classify the response, and…
Release Notes
Stay up to date with the latest on Phreesia.
🚀 EARLY ACCESS Give patients a better experience with Quiet Hours What’s new: Quiet Hours gives organizations more control over when Appointment Confirmations and Previsit communications are sent. Messages scheduled during configured…
🚀 FEATURED VoiceAI now creates eClinicalWorks telephone encounters automatically What’s new: VoiceAI now automatically creates a Telephone Encounter in eClinicalWorks (eCW) each time a call is received, capturing the caller’s message and routing it directly…
FEATURED VoiceAI now handles appointment rescheduling from start to finish What’s new: VoiceAI for athenahealth can now manage appointment rescheduling calls end to end. When a patient calls to reschedule,…
Featured VoiceAI can now route callers to the right practice automatically What’s new: VoiceAI now asks a brief triage question at the start of a call to route the caller…
Featured VoiceAI turns cancellation calls into scheduled appointments What’s new: VoiceAI now detects when a patient calls to cancel and asks whether they’d prefer to reschedule instead. If open slots…
Featured Introducing outbound calls with VoiceAI What’s new: Phreesia VoiceAI now supports automated outbound patient calls for workflows such as care gap outreach and balance follow-ups. Patients receive a conversational…
GET EARLY ACCESS Phreesia VoiceAI now schedules appointments — Hands-Free, 24/7 What’s new: Phreesia VoiceAI can now book appointments for returning patients through natural voice conversations, with confirmed appointments landing…
Early Access Automate bill approval for faster collections What’s new: Eligible patient bills can now be automatically approved without manual review, allowing them to move directly to patient outreach. How…
Featured Create faster, more intuitive patient registration experiences with the new PadX What’s new: A redesigned PadX experience is now available for early access, with a refreshed look that mirrors…
Featured Reduce manual insurance checks with AI powered classification What’s new: Phreesia’s market leading Eligibility and Benefits solution is now even more powerful. AI Insurance Coverage Classification is now available,…
Brand New Self-Scheduling now available in eClinicalWorks What’s new: Phreesia Self-Scheduling is now available for eClinicalWorks, making it easier for patients to book care online—anytime, anywhere. How this helps you:…