BayCare Health System Selects Phreesia’s Patient Intake Platform to Improve the Patient Experience

New York, NY- August 30, 2018—Phreesia, the nation’s leading patient intake management platform, is pleased to announce it is working together with BayCare Health System, a leading not-for-profit health system with locations throughout the Tampa Bay and Central Florida regions, to help BayCare further its goal of transforming the patient experience.

Following a successful 10-site pilot in February, Phreesia took 175 BayCare Medical Group sites and 13 BayCare Urgent Care sites live with its solution in just 45 days. BayCare’s rate of patient satisfaction with Phreesia is over 80%.

“We’re excited to implement an online automated registration technology into our physician practices and urgent care centers within the system,” said William Ulbricht, Chief Administrative Officer for BayCare Medical Group. “Our collaboration with Phreesia allows us to improve patient experience through a convenient and high-quality system and increase team member satisfaction by speeding and streamlining our intake process.”

Phreesia has also helped BayCare create a unified registration experience across locations. The health system is currently planning to implement Phreesia in its hospital outpatient and imaging sites as well.

“We’re very proud to have BayCare Health System as one of our most valued clients,” said Phreesia CEO Chaim Indig. “Their mission of improving the health of the patients they serve aligns closely with our own, and their visionary leaders understand the importance of providing access, convenience and other consumer-centric features.”



Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their care and provides a modern, consistent experience, while enabling healthcare organizations to optimize their staffing, boost profitability and enhance clinical care.