Phreesia Blog

Into Practice

Your go-to resource for the healthcare insights, news, and analysis that drive your organization’s success.

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Featured
Blog | Clinical | Operations | Patient Engagement | Patient Experience | Security & Privacy | Staffing

Why Paper-Based Workflows Are Costing Hospitals Time and Compliance 

November 24, 2025
phone screen showing digital intake functions
Featured
Blog | Clinical | Operations | Patient Engagement | Patient Experience | RCM

Q&A: 74% ED utilization proves digital intake works anywhere 

September 10, 2025
illustration of calculator and patient payment
Featured
Blog | Operations | RCM | Value-Based Care

Why sustainable cash flow starts with smarter payment strategies

August 12, 2025
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Operations | Patient Activation | Patient Engagement | Patient Experience | RCM

You had me at hello: Fixing the first touchpoint in healthcare

Call volume at healthcare offices is overwhelming, and when patients can’t get through, you risk losing them. AI-powered call routing is the answer. Read more.

August 6, 2025
Photo of Beth Wrobel, FQHC consultant and former CEO of HealthLinc
Operations | Patient Activation | Patient Engagement | RCM

‘If there’s no money, there’s no mission’: An interview with FQHC expert Beth Wrobel

FQHC Expert Beth Wrobel shares how organizations can create sustainable cash flow to ensure long-term success. Because if there’s no money, there’s no mission.

August 6, 2025
Front desk staff looking at ipad
Patient Activation | Patient Engagement | Patient Experience

The Michelin Star mindset: Why settle for good when you can be great?

Delivering an unforgettable patient experience will keep patients happy, help recover lost revenue and leverage referrals for growth. Read 3 key strategies.

July 31, 2025
woman smiling at iPad
Operations | Patient Activation | Patient Engagement | Patient Experience

If you’re not engaging patients, you’re losing revenue

Patient engagement leads to better care and more revenue. This blog post outlines 6 ways to improve patient engagement at every touchpoint. Read more.

March 31, 2025
Patient Activation | Patient Engagement | Patient Experience | Value-Based Care

Use digital tools to dramatically cut no-shows and increase revenue

Learn how Phreesia’s digital tools like automated appointment reminders and self-scheduling cut no-shows by up to 79%, boost revenue and save staff time.

March 12, 2025
Patient Activation | Patient Engagement | Patient Experience

10 strategies to increase patient activation

Patient activation impacts an individual’s ability to manage their healthcare. This blog provides key strategies to increase activation for better outcomes.

January 22, 2025
Doctor and patient shaking hands in exam room
Patient Activation | Patient Engagement | Patient Experience | Value-Based Care

Patient activation: Good for business and health outcomes

Discover how Phreesia drives better health outcomes by activating patients in their care. Simplify scheduling, reduce no-shows and boost operational efficiency.

January 17, 2025
Closeup shot of someone using PAM survey on mobile phone
Clinical | Patient Activation | Patient Engagement | Policy Perspectives | Value-Based Care

Patient Activation in the Merit-based Incentive Payment System (MIPS)

The Patient Activation Measure® (PAM) performance measure was added to more Merit-based Incentive Payment System (MIPS) specialty sets and MVPs in 2025.

January 3, 2025
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Operations | Patient Activation | Patient Engagement | Patient Experience | Value-Based Care

5 keys to navigating cold-weather care this winter

Discover how pediatric and family medicine groups can better navigate cold-weather care this season by effectively leveraging their tech capabilities.

December 5, 2024
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Clinical | Patient Activation | Patient Engagement | Policy Perspectives | Value-Based Care

Capturing the Patient Voice in Discharge and Rehabilitation Could Improve Outcomes and Reduce Costs

When a patient leaves acute care or rehab, an individualized care plan that includes the patient’s voice is essential to good outcomes. Here’s how to get it.

July 10, 2024
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Clinical | Patient Activation | Patient Engagement | Value-Based Care

Q&A with Wellinks on the Importance of Activating Patients

Wellinks’ Dr. Abi Sundaramoorthy and Phreesia’s Dr. Christina Suh discuss the importance of activating COPD patients, and all patients, in their care.

July 8, 2024
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Clinical | Patient Activation | Patient Engagement | Policy Perspectives | Value-Based Care

Ensuring the Patient Voice is at the Heart of the MA STARS Quality Ratings Program

Phreesia highlights the need to embed patient activation in Medicare Advantage Star Ratings, urging CMS to measure engagement to improve quality care.

May 13, 2024