Phreesia for athenahealth
Get the most out of your athenahealth investment with Phreesia
For over a decade, Phreesia has offered athenahealth users tools for intake, scheduling, payments and more with a robust integration.
Over 90% of Phreesia users at athenahealth organizations would recommend our platform, having achieved these amazing results
88%
of patients check themselves in before their visit
3
new patients per provider per month using Phreesia to manage referrals
97%
of patients are satisfied with their Phreesia experience
30 days
average time patients are seen sooner with our smart scheduling tool
Trusted by athenahealth organizations nationwide
Activate your patients for better outcomes
Capture medical, family and social histories, and administer patient-reported outcomes (PROs) and screening tools before each visit. Prompt patients to confirm, cancel or reschedule with automated reminders via email, text message or voice. Identify patients due for immunizations and preventive screenings—and give every patient 24/7 access to request or self-schedule an appointment from their own device.
Maximize profitability and streamline operations
Reduce lost revenue by automatically filling open appointment slots and auto-rebooking no-shows. Automatically verify eligibility and benefits—including primary, secondary and specialty insurance—to reduce claims denials. Organize, manage and track inbound referrals (even the faxed ones!) through one central hub, and promote your services with targeted, customizable campaigns via text or email.
Enable a digital-first patient journey across your organization
Monitor performance with enterprise-level analytics and customizable operational, clinical and financial reporting tools. Administer patient-reported outcomes and clinical screening tools to inform quality reporting and value-based care. Deploy patient surveys that instantly alert staff to negative feedback and encourage satisfied patients to leave online reviews—and customize intake by care setting, service line and more.
Deliver equitable, patient-centered care
Meet UDS reporting requirements by easily collecting accurate and complete patient-reported data. Offer patient intake in 20+ languages and at a sixth-grade reading level. Capture and analyze social drivers of health (SDOH) data and PROs to get a holistic view of patients and support grant applications—and screen underinsured and uninsured patients for coverage and sliding-scale fee eligibility.
Appointment Accelerator
Reduce scheduling work and see patients sooner
Appointment Accelerator is an automated, text-based solution designed to fill open slots on your schedule with clinically relevant patients—all without your staff needing to lift a finger or manage a time-consuming waitlist.
You can use Appointment Accelerator to:
- Reduce lost revenue due to open slots
- Recapture patient no-shows by offering new appointments
- Reschedule provider-bumped patients
- Offer patients earlier appointments with available providers
Referrals
Your referral command center
With Phreesia, your organization can send and receive referrals easily and efficiently. Every referral that comes in can be organized, prioritized and standardized from a single screen—even the faxed ones!
You’ll benefit from:
- More appointments scheduled, more quickly
- Better referral quality
- Easier patient acquisition
- Fewer manual tasks for staff
Patient surveys
Collect patient feedback and manage your reputation
Phreesia’s post-visit satisfaction surveys automatically prompt satisfied patients to leave an online review, helping you boost your Google search ranking and attract new patients.
Better yet, Phreesia lets you:
- Identify your organization’s strengths
- Find opportunities for improvement
- Customize your survey questions
- Track patient satisfaction over time
- Instantly alert staff about negative feedback
- Benchmark your performance against others
PhreesiaOnCall
Manage and coordinate after-hours calls
Want to provide a better after-hours call experience for patients, providers and staff? PhreesiaOnCall is a medical answering solution that simplifies care coordination with smart, automated call tracking.
PhreesiaOnCall is free for Phreesia clients, letting you:
- Manage and coordinate urgent calls with a user-friendly app
- Chat with patients and other providers in real time
- Automatically document each call
See what our amazing athenahealth clients think about Phreesia
“Phreesia has been excellent every step of the way: implementation, communication, responsiveness, relationship-building and more. They’re one of the best vendors we’ve worked with to date.”
“Implementing Phreesia is the smartest decision given the economic environment we find ourselves in. It’s a tech solution that doesn’t replace our workers but allows them to be redeployed to best serve our patients’ needs.”
“For our frontline teams, Phreesia’s smart-scheduling tool has been huge. It has helped us keep our schedule full and move eligible appointments up. It’s our responsibility to make sure that we’re providing care to patients as soon as we can, and Phreesia has been great in supporting that effort.”
Integrate seamlessly with athenahealth
Phreesia has a robust integration with athenahealth that helps you increase revenue, streamline operations and drive better outcomes.