Patient-Centered Care: One Leader’s Perspective
What is patient-centered care? Does it mean making sure patient goals and needs are the foundation of their care? Does it mean engaging patients in shared decision-making? Customizing an approach…
Podcasts
-
Why You Should Prioritize Price Transparency
More than ever before, patients are searching out information on the costs of their care so they can make more informed decisions and be good stewards of their dollars. According…
Practice Perspective: Improving the Patient Financial Experience
As patients face ever-increasing out-of-pocket costs, they’re looking for provider organizations that can deliver financial flexibility and convenience. In our latest podcast interview, we chat with Davin Brown, Chief Financial…
Patient Experience: How to Go from Good to Great
The patient experience is getting more and more attention these days, especially because it’s a focus of many value-based care programs. But what are the highest performers doing to enhance…
Succeeding in Clinical Quality Improvement: An On-the-Ground Perspective
In an increasingly value-driven landscape, improving clinical quality isn’t just the right thing to do for patients. It’s a key business objective. For our latest podcast, I spoke with Alex…
The New World of Primary Care: Behavioral Health, Preventive Care and More
The field of primary care has undergone seismic changes over the last decade, ranging from the shift from fee-for-service to value-based care, the growing emphasis on care coordination and team-based…