Received a message about a recent treatment?

Your healthcare provider sent this message because a treatment was recently ordered, prescribed, or recommended for you.

They may want to know if you need support getting started, staying on track, or getting a future dose. This could include a medication you pick up from a pharmacy or a treatment you receive in a medical setting.

This is a legitimate link from Phreesia, a software company your provider works with.

When you click the link, you may see information about your treatment and a short survey. The survey usually has 1 or 2 questions and should take about 1 to 2 minutes.

Yes. Answering these questions works like your check-in experience.

You may be asked to confirm your identity, and your answers are stored securely.

Not necessarily. If your medication is filled at a pharmacy, your pharmacy may contact you when it is ready.

If your treatment is given by a healthcare professional, your care team may contact you about scheduling, next steps, or where to receive it.

No, your answers do not affect your medication or treatment.

For example, if you say you are not sure about getting a future dose, your treatment will not be stopped because of your answer.

No, the email and text message have the same link. You only need to answer once.

If you choose to receive personalized health materials, you may see additional information that could help with your treatment.

This may include:

• Education about your medication or treatment
• Tips for talking with your care team
• Help with cost or insurance questions
• Patient support programs
• Information about appointments or future doses

Your provider works with Phreesia to support parts of your healthcare experience, such as check-in and patient communication.

Phreesia also helps send this message about your treatment and may show helpful information after you answer the questions.