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Medication Adherence from Phreesia

Notify patients about their prescriptions, identify barriers to adherence and provide personalized support to those who need it most—free when you use Phreesia for intake.

Consider this:

  • 50%

    of medications for chronic conditions aren't taken as directed

  • 20-30%

    of prescriptions are never filled

  • up to 50%

    of treatment failures each year are attributable to nonadherence

What clients say

“Phreesia’s Medication Adherence tool is a very well-built solution. Our patients are excited to know exactly when prescriptions are called in to the pharmacy. This saves time if we chose the wrong pharmacy too—patients know immediately. We look forward to collecting the med adherence data and seeing what we can do with it!”

Jamie DiFalco Quality Improvement Coordinator, Pendleton Community Care

Explore how Phreesia improves patients' medication adherence

Let patients know where to pick up their medications, and automatically notify patients when a new prescription or refill is sent.

Automatically assess patients’ intent to fill their prescriptions—and identify barriers that may prevent them getting and taking their medication.

Offer medication-specific interventions at the point of care, such as treatment education and assistance programs to address patient concerns.

Review responses at the medication, patient and population levels to improve care and support quality measures that include medication initiation or adherence.

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The Medication Adherence journey

  1. Notify patients about their prescriptions

    During a visit with her provider, Emily is prescribed a new medication. After the visit, Emily receives a text or email letting her know that the prescription has been sent to her pharmacy.

  2. Gauge intent to fill

    Emily clicks the link in the message and is asked about whether she intends to fill her prescription.

  3. Assess barriers

    If Emily says no or if she’s unsure about whether she’ll fill her prescription, Phreesia automatically asks about her concerns. She’s worried about how much the medication will cost, so she selects that she isn’t sure she can afford to fill it.

  4. Provide resources

    Because she’s concerned about the cost of her medication, Phreesia automatically presents information about a patient support program for her medication, with the option to sign up.

The best-performing practices run on Phreesia.

See what changes when your platform closes the loop—from first call to final payment.

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