Phreesia for CPP Members
Phreesia helps healthcare organizations streamline registration, scheduling, payments, clinical data collection, operations and more. Our platform lets you automate time-consuming tasks so you can focus on getting patients the care they need sooner.
Patients pre-register and update demographics from anywhere—at home, on the go or onsite—using their own device(this link opens in new window) or onsite hardware, while rules-based logic triggers the right intake interview by appointment type, provider and location. Consents for HIPAA agreements and financial policies are e-signed and captured in your PM automatically, and one screen gives staff alerts, workflow analytics and atypical-registration handling.
Collect copays and outstanding balances before and at the visit—at scale, across locations—with payment plans, card on file, Apple Pay® and Google Pay™ built in. Automated E&B checks confirm eligibility in under a minute, PM integrations reconcile end-of-day automatically, and Phreesia’s competitive merchant processing handles funding, chargebacks and fraud monitoring.
Patients and families request appointments 24/7 from their own device, and automated reminders via text, email or voice prompt them to confirm, cancel or reschedule. Every referral—even the faxed ones—is organized and tracked on one central hub, across locations, sources and telehealth.
Capture medical, family and social histories before each visit, and ask privately about food, housing and other social needs. Phreesia’s clinical library automates the delivery and scoring of patient-reported outcomes and screening tools—depression, anxiety, developmental progress, substance use, social determinants of health and vaccine contraindications—so clinicians walk in informed and reporting requirements take care of themselves.
Customizable text messages prompt patients to take action—pre-visit instructions, telehealth conversions and more (watch the video(this link opens in new window))—while targeted messages before, during and after visits encourage routine care and drive follow-up appointments (watch the video(this link opens in new window)).
Your practice has more tasks to manage than ever before—and limited resources to manage them. But operating efficiently isn’t about finding more people to do the work. It’s about helping your staff work smarter, not harder. In just a few short weeks, Phreesia can help you:
Rob books online for his son Michael. The request form matches Michael to the right appointment type, provider and location.
A few days before the visit, a text prompts Rob to pre-register: demographics, medical history, insurance and e-signed consents. Phreesia verifies eligibility and benefits on submission.
During registration, Rob is automatically prompted with the Health Leads questionnaire, helping the provider assess Michael’s social needs in five key domains.
Rob reviews the visit charges on his phone and authorizes the card on file—checkout done before they arrive.
With every intake task complete in advance, Michael’s provider spends the visit on Michael—not paperwork.
After the visit, a text invites Rob to rate the experience—and share an online review.
“As a clinician, we are continually getting asked to do more, but with less time. Both patients and staff want more time—that’s what everyone wants. Now, when patients fill in screenings ahead of time, I can see the answers ahead of time—giving me more time during the appointment to ask often-sensitive questions.”
“Phreesia has allowed our practice to not only increase collections, but drastically decrease the number of statements we send by over 93%! As a result, we’ve been able to stop using our third-party vendor that managed our statements and do it in-house. We’re saving $600 a month on vendor costs now!”
“We were looking for a system to help cut down on staff data input time and to allow our practice to streamline our patient check-in systems. Phreesia has been the right fit for us, and the team is nothing short of terrific. They’re attentive to our practice and willing to adapt the product to best meet our needs. We are so happy we went with Phreesia!”