Emergency departments (EDs) undertook lightning-quick transformations in response to the pandemic, demonstrating how effectively well these essential care settings can adapt to changing pressures and adopt new protocols. And yet,…
Getting patients to consistently come in for needed medical-office visits can help improve clinical outcomes and drive greater patient satisfaction. The arrival of COVID-19, however, forced many patients to delay…
What is the digital front door? The digital front door is a relatively new development in healthcare—one that represents a significant departure from paper forms and telephone calls in favor…
Many patients put off medical care during the first year of the pandemic, sometimes at significant risk to their health. Particularly in the early days of the COVID-19 crisis, millions…
At a time when both patients and healthcare providers want an efficient, safe environment, digital patient check-in is key for providing a seamless experience. Not only does digital patient check-in…
The No Surprises Act has been in effect for a few weeks, but most healthcare organizations still have unanswered questions about what its interim final rules mean—and the steps they…
With advances in mobile and digital health technology, patients have more control over their care than ever. And they prefer it that way: 90% of patients want to use technology(this link…
It’s estimated that 42 million Americans(this link opens in new window) may experience food insecurity in 2021, a public health crisis that has worsened with the COVID-19 pandemic. In this…
Kristin Roberts, Vice President of Market Development at Phreesia, was recently interviewed on Becker’s Healthcare Podcast about how healthcare organizations can improve patient access even during the current staffing crisis.…
Filling unexpected open appointment slots left by sudden cancellations is critical to keeping practice schedules full and ensuring that patients quickly get the care they need. But in most healthcare…
The COVID-19 pandemic has exhausted healthcare providers and staff alike. And yet, patients still need care—and those who skipped medical visits over the past year and a half are trying…
The COVID-19 crisis has accelerated patients’ desire for more flexibility and convenience from their healthcare providers. This holds true not only for medical treatment; they also seek a better patient…