Critical access hospitals (CAHs) provide essential care access to patients in rural areas, nearly all of which are medically underserved. Despite often being the sole source of healthcare services in…
In 2022, 90% of healthcare organizations reported(this link opens in new window) that their costs increased faster than their revenue, and many continue to grapple with rising inflation and labor…
The rising cost of care presents ongoing challenges for patients and providers alike. Nearly half of U.S. adults say they have difficulty(this link opens in new window) paying for their…
Originally published on November 12, 2021 Medical practices and health systems everywhere struggle with no-shows. When patients don’t attend their appointments, care suffers—and so do the schedules of clinicians who…
Today, there’s no shortage of point solutions that integrate with EHRs to automate manual tasks like check-in, scheduling, payments and after-hours answering. When thoughtfully implemented, these technologies are a boon…
There’s no shortage of research showing that clinician burnout has reached epidemic levels(this link opens in new window), but it’s also pervasive among administrative healthcare staff. As recently as 2018,…
Collecting on patient balances is a costly challenge, and unfortunately, a majority of healthcare organizations only collect a fraction of a patient’s debt after a visit. One in three patients…
How does your healthcare organization measure its performance and impact? Do you base your success upon how many patients receive care or how quickly your staff provide it? Do you…
Thirty-six percent of patients consider the ability to check in online for medical appointments a “must-have” when choosing a provider, according to a Phreesia survey of more than 4,000 patients.…
Think about the last time you went to a restaurant that was short-staffed. Your server probably looked exhausted and desperate for a break. You probably waited longer than usual for…
Most patients are comfortable with healthcare technology—and it’s easy to see why. For starters, most industries already offer a digital-first user experience. From sending messages and streaming media to shopping…
This post originally appeared on the blog of our partner, Azalea Health (post linked here(this link opens in new window)), and was reprinted here with their permission. Rural communities not…