Short on staff? Efficiency—not hiring—may be the best answer
The COVID-19 pandemic has exhausted healthcare providers and staff alike. And yet, patients still need care—and those who skipped medical visits over the past year and a half are trying…
Articles
4 ways to enhance the patient financial experience
The COVID-19 crisis has accelerated patients’ desire for more flexibility and convenience from their healthcare providers. This holds true not only for medical treatment; they also seek a better patient…
5 Ways Providers Can Start Countering Vaccine Hesitancy Now
As healthcare organizations figure out how to efficiently deliver the COVID-19 vaccine, countering vaccine hesitancy is also top of mind. The Kaiser Family Foundation COVID-19 Vaccine Monitor(this link opens in…
How Preferred Language Communication Improves Care and the Patient Experience
Strong relationships between providers and their patients are built on effective communication. This trust enables organizations to deliver high-quality clinical care and positive patient experiences. While the country’s ever-increasing ethnic,…
7 Reasons to Offer Patient Self-Scheduling
Today, more than ever, patients are looking for safe, reliable and convenient ways to access medical care. To address those preferences, a growing number of healthcare organizations are adopting digital…
Patient Intake for Telehealth: Why it Matters
As healthcare organizations look for ways to provide care and limit contact between patients and staff during COVID-19, many are implementing telehealth services. A recent report from The Commonwealth Fund,…
Motivating Your Patients to Get Their Flu Vaccine
The colder weather signals more than just the arrival of the holidays. Flu season is here! Although anyone can contract influenza at anytime—between 5% and 20% of Americans get the…
Understanding Social Determinants of Health Starts in the Exam Room
The conditions under which people live, learn, work and play— also known as social determinants of health (SDOH)—determine up to 90% of their health outcomes(this link opens in new window).…
What is Care Management?
According to a report from the Centers for Disease Control and Prevention, Americans living with chronic physical and mental health conditions account for 90% of the $3.3 trillion the U.S.…
The Patient Voice in Medicine: The Importance of Asking and Listening
Hilary Hatch, Ph.D., is a clinical psychologist, the founder and former CEO of VitalScore, and the former Chief Clinical Officer at Phreesia. This post originally appeared(this link opens in new…
What is the Medicare Shared Savings Program?
What is the Medicare Shared Savings Program (MSSP)? The Medicare Shared Savings Program (MSSP) was designed to improve healthcare quality and lower costs by engaging medical practices, hospitals and other…
What Is an Accountable Care Organization?
What is an Accountable Care Organization? Coordinated, high-quality care at the right time—that’s what Accountable Care Organizations (ACOs) aim to provide to their patients. As healthcare organizations shift their focus…
