6 reasons to prioritize patient self-service in your healthcare organization
Catch a flight recently? Odds are, you booked your tickets online. Visited a bank? There’s a good chance you used an ATM. Just think about the last time you went…
Articles
3 ways healthcare organizations should respond to shifts in patient financial responsibility
Insurance deductibles have nearly doubled over the past decade, forcing patients to pay for an increasing share of their healthcare costs. That mounting financial responsibility has fundamentally shifted how and…
3 ways to boost emergency department efficiency with mobile patient registration
Emergency departments (EDs) undertook lightning-quick transformations in response to the pandemic, demonstrating how effectively well these essential care settings can adapt to changing pressures and adopt new protocols. And yet,…
Close gaps in care and meet changing patient expectations with these patient-access strategies
Getting patients to consistently come in for needed medical-office visits can help improve clinical outcomes and drive greater patient satisfaction. The arrival of COVID-19, however, forced many patients to delay…
The Digital Front Door: What It Is and Why It Matters
What is the digital front door? The digital front door is a relatively new development in healthcare—one that represents a significant departure from paper forms and telephone calls in favor…
Want to close gaps? Activate patients in their care.
Many patients put off medical care during the first year of the pandemic, sometimes at significant risk to their health. Particularly in the early days of the COVID-19 crisis, millions…
8 reasons healthcare providers need digital patient check-in
At a time when both patients and healthcare providers want an efficient, safe environment, digital patient check-in is key for providing a seamless experience. Not only does digital patient check-in…
The No Surprises Act is in effect. Here’s what you need to know.
The No Surprises Act has been in effect for a few weeks, but most healthcare organizations still have unanswered questions about what its interim final rules mean—and the steps they…
6 reasons practices need digital patient engagement tools
With advances in mobile and digital health technology, 90% of patients want to use technology to self-manage their care, while 77% want to manage appointments online. To retain existing patients and…
5 things you should know about screening patients for food insecurity
It’s estimated that 42 million Americans(this link opens in new window) may experience food insecurity in 2021, a public health crisis that has worsened with the COVID-19 pandemic. In this…
The staffing crisis is making patient access worse. Technology can help.
Kristin Roberts, Vice President of Market Development at Phreesia, was recently interviewed on Becker’s Healthcare Podcast about how healthcare organizations can improve patient access even during the current staffing crisis.…
How automated schedule management improves patient access
Filling unexpected open appointment slots left by sudden cancellations is critical to keeping practice schedules full and ensuring that patients quickly get the care they need. But in most healthcare…
