3 tips for collecting high patient balances
Collecting from patients with high balances is time-consuming and costly for healthcare organizations. In fact, 1 in 3 patients(this link opens in new window) whose balances exceed $200 do not…
Articles
4 reasons to automate eligibility and benefits checks
Verifying patients’ eligibility and benefits is crucial for ensuring timely reimbursement—but it also can be cumbersome and time-consuming. Insurance is often manually verified, requiring staff to devote countless hours to…
How Critical Access Hospitals can use technology to improve their bottom line
Critical access hospitals (CAHs) provide essential care access to patients in rural areas, nearly all of which are medically underserved. Despite often being the sole source of healthcare services in…
4 ways to increase your healthcare organization’s revenue
In 2022, 90% of healthcare organizations reported(this link opens in new window) that their costs increased faster than their revenue, and many continue to grapple with rising inflation and labor…
How to connect patients with the financial assistance they need
The rising cost of care presents ongoing challenges for patients and providers alike. Nearly half of U.S. adults say they have difficulty(this link opens in new window) paying for their…
The key to reducing no-shows: Empower your patients
Originally published on November 12, 2021 Medical practices and health systems everywhere struggle with no-shows. When patients don’t attend their appointments, care suffers—and so do the schedules of clinicians who…
Vendor consolidation: 6 key benefits for your healthcare organization
Today, there’s no shortage of point solutions that integrate with EHRs to automate manual tasks like check-in, scheduling, payments and after-hours answering. When thoughtfully implemented, these technologies are a boon…
Identifying and addressing healthcare burnout: An expert view
There’s no shortage of research showing that clinician burnout has reached epidemic levels(this link opens in new window), but it’s also pervasive among administrative healthcare staff. As recently as 2018,…
Four ways to get paid faster and more consistently
Collecting on patient balances is a costly challenge, and unfortunately, a majority of healthcare organizations only collect a fraction of a patient’s debt after a visit. One in three patients…
Using healthcare analytics to guide strategic decisions
How does your healthcare organization measure its performance and impact? Do you base your success upon how many patients receive care or how quickly your staff provide it? Do you…
How to create a patient-centric appointment strategy
Thirty-six percent of patients consider the ability to check in online for medical appointments a “must-have” when choosing a provider, according to a Phreesia survey of more than 4,000 patients.…
How administrative staff burnout impacts the patient experience—and four strategies that can help
Think about the last time you went to a restaurant that was short-staffed. Your server probably looked exhausted and desperate for a break. You probably waited longer than usual for…
