Phreesia’s automated patient appointment reminders reduce no-shows by 79%, reaching patients on the channel they respond to and letting them confirm or reschedule without calling your office.
79%
reduction in no-shows
1 in 3
patients answer voice reminder calls
46%
more confirmations using voice reminders
Phreesia sends automated appointment reminders by text, email and voice so patients confirm, cancel or reschedule before the day of. No staff calls, no manual work, and support for 20+ languages so every patient gets reached. Reach patients by text, email and voice on the channel they actually respond to. Let patients confirm, cancel or reschedule without calling your office. Reduce no-shows by 79%.
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Results are estimates based on Phreesia network averages and may vary based on practice size, specialty and patient population.
“No-shows have decreased significantly since we started using Phreesia. Previously, we would have to manually call our patients…Phreesia has helped improve our communication with patients and our appointment-reminder process.”
Phreesia sends automated patient reminders by text, email and voice based on your existing schedule, with no manual work from staff. Patients can confirm, cancel or reschedule directly from the reminder without calling your office. Practices using Phreesia see a 79% reduction in no-shows.
Phreesia reaches patients by text, email and voice call, whichever they respond to best. Adding voice to your patient reminder mix drives 46% more confirmations, and one in three patients answer voice reminder calls. Reminders are available in 20+ languages.
Most EHR patient reminder systems send a single message and stop there. Phreesia sends across text, email and voice automatically, supports 20+ languages and lets patients self-confirm or reschedule from the reminder without calling your office. That combination is what drives a 79% reduction in no-shows.
Phreesia integrates with more than 16 EHR systems and pulls directly from your existing schedule, so there’s no manual data export or duplicate entry for staff. Reminders go out based on your schedule as it stands today, with no changes to your current workflow or template.
Yes. Patients can confirm, cancel or reschedule from any reminder on any channel without calling your front desk. That self-service option reduces inbound call volume and gives staff time back for patients in the room.
A patient reminder system automatically contacts patients before their appointments via text, email, or voice call — so they confirm, reschedule, or cancel without your staff lifting a finger. Phreesia’s patient reminder system sends multi-channel automated reminders, tracks confirmation status in real time, and lets patients respond directly from the message. No phone calls required from your team.
Phreesia’s medical appointment reminder software sends automated reminders by text, email, and voice for every appointment in your schedule. It integrates directly with your EHR so reminders go out automatically without any manual setup per visit. Patients can confirm or reschedule from the reminder itself, reducing inbound calls to your front desk.
For the past 20 years, Phreesia has been setting the standard as the experts in patient scheduling. Let us show you how Phreesia keeps schedules full—and the revenue that comes with that.