Preparing a pediatric visit means much more than checking in a patient. Phreesia helps parents complete registration, screenings, insurance verification and consent forms before arrival. So families, providers and staff all start one step ahead.
87%
reduction in call volume
85%
of families check themselves in
3x
more patient-reported data collected before the visit
96%
of parents are satisfied with their Phreesia experience
Parents often arrive juggling insurance cards, siblings, forms and a busy schedule. Phreesia meets families where they already are—on their phones—so registration, consents and screenings are done before they walk through the door.
3
automated E&B checks before every visit
85%
of families check their children in
Front-desk staff coordinate siblings, insurance updates and multiple appointment types—all at once. Phreesia VoiceAI handles routine calls automatically so your team can stay focused on the families in front of them.
87%
reduction in call volume
10%
increase in inbound appointments
Pediatric practices face real revenue pressure—from Medicaid reimbursement rates and value-based care requirements to no-shows and uncollected balances. Phreesia helps practices capture what they’ve earned by automating collections, recovering lost appointments and ensuring the clinical data behind quality measures gets collected before it’s too late.
86%
of families pay their copay at the time of service
$100K
earned in VBC incentives by meeting vaccine quality measures (Pediatric Associates, Inc.)
Developmental screenings, patient-reported outcomes, medication history and consent forms all need to be ready before care begins. Phreesia digitally administers and scores screening tools like ASQ-3® and PHQ and collects other key clinical data before the visit. Providers walk in with complete context, not a blank chart.
Today’s parents manage everything on their phones, and they expect healthcare to work the same way. Phreesia makes it easy to schedule, check in, complete forms and pay from anywhere, so the experience feels as simple as everything else in their lives.
79%
lower no-show rate when families check in before their visit
Harbor Pediatrics saved 53 hours, $4,500 and countless interruptions
calls intelligently triaged after hours
hours recaptured
When families come prepared, everybody benefits
“Our families appreciate the faster registration process and shorter wait times before their appointments. For our providers, we’re able to see patients sooner and have the patients’ complete information before starting the visit. As a whole, Phreesia has helped create a more positive, convenient experience for everyone.”
“As a clinician, we are continually getting asked to do more, but with less time. Both patients and staff want more time—that’s what everyone wants. Now, when patients fill in screenings ahead of time, I can see the answers ahead of time—giving me more time during the appointment to ask often-sensitive questions.”
“Since using Phreesia, our practice has been able to capture the most up-to-date demographic information for patients, which makes it easier to communicate important information in a timely manner. We have been so happy with our choice to integrate Phreesia into our practice.”
“Phreesia’s self-scheduling tool gives my staff time to do things other than be on the phone. Our patients and their parents can schedule their own appointments online without an app, and it allows us to easily fill up our appointment slots.”
Before an appointment, families may need to complete registration forms, update insurance information, sign consent forms, provide medical history and complete age-specific questionnaires. Phreesia helps families complete those tasks ahead of time through convenient mobile workflows delivered via text or email—no portal login required. That means parents spend less time managing paperwork in the waiting room, front-desk teams spend less time collecting information manually and providers start the visit better prepared.
Developmental screening and preventive care are a routine part of pediatrics. But collecting that information during the visit can create delays for families and providers. Phreesia sends any necessary screening tools before the appointment, including ASQ-3®, M-CHAT, PSC, PHQ, Vanderbilt assessments, Bright Futures questionnaires and vaccine consent forms. Families can complete screenings on their own time, and providers can review results before they walk into the room.
On any given day, staff may be coordinating sibling visits, updating insurance information, managing guardianship and custody situations, collecting consent forms and supporting multiple appointment types for the same family. Phreesia helps practices collect and organize much of that information before families arrive through digital registration, insurance verification, consent collection and pre-visit workflows. That helps reduce front-desk scrambling and allows staff to spend more time supporting families.
Phreesia works with the PM and EHR systems your team already uses. Thanks to bidirectional integrations, information patients provide before the visit—like insurance details, forms, payments and demographic updates—flows automatically between systems. That means less duplicate data entry for staff and more complete information for providers.
Support the families you care for while making life easier for the teams who care for them.