Built for orthopedic complexity
Phreesia supports different workflows for new patients, post-op checks, injections, rechecks, PT/OT and worker’s comp, so teams can collect the right information without overcomplicating every visit.
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4 in 5
ortho patients self-check-in
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75%
of EMG cancellations filled automatically
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3x
more collected at time of service
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79%
reduction in no-shows
1 in 7 orthopedic patient visits start with Phreesia. We’re the operating standard for high-performing orthopedic organizations.
Help providers walk in with the orthopedic context they need.
From prior surgeries and medication changes to body-part-specific screeners, orthopedic visits depend on details that are easy to miss. Phreesia helps teams collect and surface key information before the patient is roomed.
Route orthopedic calls before they slow the team down.
Orthopedic calls often need more than a scheduler: referrals, MRI results, refills, surgery questions, records and post-visit instructions all need the right path. Phreesia helps capture call reason, route requests and document the interaction.
87%
reduction in call volume
3x
more likely for referred patients to book
Capture more of the revenue already moving through your orthopedic workflow.
Every orthopedic visit is a potential revenue-capture moment, but staff need visibility before the patient moves on. Phreesia helps surface copays, balances and payment options so teams can act earlier in the workflow.
89%
copay collection rate
7x
more collected after the visit
Support complex orthopedic call schedules after hours.
Surgeon groups, APPs, residents and sports medicine providers often follow different call rules. Phreesia helps route urgent and non-urgent after-hours calls, notify the right person and document what happened.
$150
saved per provider per month
Make patient responsibility clearer across orthopedic visits, procedures and follow-up care.
Orthopedic patients may receive bills for clinic, PT, imaging, injections, DME, surgery and follow-up care. Phreesia helps teams communicate balances and payment options more consistently, reducing avoidable confusion and staff follow-up.
96%
patient satisfaction
1-7 days
collect after billing, with self-service payment plans
What clients say
“Appointment Accelerator is the most efficient way to manage a waitlist. It’s easy to implement and frees staff to focus on higher-value tasks. Yes, there’s revenue impact, but the patient impact is undeniable. We’re saving patients years of waiting time and getting them back on the road to recovery.”
Read the case study
“Partnering with Phreesia enhances our operational efficiency for intake and patient communication, which improves satisfaction for both our employees and patients.”
The best-performing orthopedic practices run on Phreesia.
See what changes when you close the loop—from first call to final payment.