High call volume, complex referrals, specialty scheduling rules and lean staffing make neurology uniquely challenging. Phreesia reduces manual work across the patient journey, helping your team do more with less.
87%
reduction in call volume
79%
reduction in no-shows
21 min
of staff time saved per patient referral
83%
of neurology patients’ copays are paid at the time of service
96%
of patients are satisfied with their Phreesia experience
Scheduling, prescription refills, insurance questions and referral follow-up quickly overwhelm lean neurology teams. Phreesia uses text, email and Phreesia VoiceAI to automate routine communication so practices can improve access without adding more staff.
80%
of calls handled without staff involvement
30%
decrease in patient billing calls
Prior authorizations for neurodiagnostic testing, complex payer mixes and high-deductible balances make financial readiness one of the biggest administrative challenges in neurology. Phreesia catches insurance issues early, verifies coverage automatically and makes it easy for patients to pay the way that works for them, so balances don’t go uncollected and claims don’t come back denied.
3
automated E&B checks before every visit
84%
of neurology patients pay their copay at time of service
Neurology scheduling has a lot of moving parts. Phreesia helps patients book the right appointment by following the scheduling rules your practice sets for visit types, providers, testing and more—so staff don’t need to spend time fixing scheduling mistakes later.
8 min
of staff time saved for every patient who self-schedules
79%
reduction in no-shows
Neurology referrals arrive from every direction—fax, portals, forms and phone calls. Phreesia digitizes and organizes incoming referrals into actionable worklists, helping staff spend less time sorting paperwork and more time getting patients scheduled.
21 min
of staff time saved per patient referral
75%
reduction in staff needed to manage referrals
A complete neurological picture takes time to build—medication histories, symptom questionnaires, seizure logs, movement assessments and prior visit records. Phreesia collects the right information before every appointment so providers walk in prepared and staff aren’t gathering it at the desk.
84%
of neurology patients check themselves in
3x
more patient-reported data collected before the visit
Many neurology patients—those managing dementia, Parkinson’s, MS or seizure disorders—rely on a caregiver to handle appointments, forms and reminders. Phreesia meets caregivers where they are: text, email and automated calls, with no portal or password required, so nothing falls through between visits.
96%
of patients are satisfied with their Phreesia experience
94%
of neurology clients say Phreesia’s products are easy to use
The proof is in the practice
“Phreesia has been a great addition to our neurology practice. It has enabled us to streamline our registration process for new and follow-up patients, and allowed us to automate various screenings … We’ve improved our collections of copays and balances, and Phreesia has also made real-time eligibility checks a breeze.”
Hiring more staff isn’t always an option, but patient demand doesn’t slow down. Phreesia helps practices create more capacity with the team they already have by automating routine administrative work and reducing manual follow-up. That gives staff more time to coordinate care, move referrals forward, and help patients.
Neurology care often depends on caregivers to keep appointments, paperwork, and communication on track. Phreesia supports that reality by sending forms, reminders and visit instructions before the appointment through text, email and automated calls. Completing those tasks ahead of time reduces manual outreach and helps patients arrive better prepared.
Neurology teams need more than a simple active-or-inactive coverage check. Phreesia verifies insurance before the visit while surfacing important details like copays, deductibles and other coverage information that can affect care. By surfacing potential issues ahead of time, Phreesia prevents last-minute surprises that slow down staff and create bottlenecks at the front desk.
Phreesia uses AI where it can make the biggest difference—automating routine phone calls, patient communications and other repetitive administrative tasks—while keeping practices in control of how those workflows are used. Instead of overhauling the way your team works, AI helps reduce repetitive work in ways that are practical, measurable, and easy to adopt.
Neurology has some of the most complex prior authorization requirements in specialty care—neurodiagnostic testing, EMG, EEG and nerve conduction studies all carry real denial risk when coverage isn’t verified early. Phreesia runs automated eligibility checks before every visit, surfaces authorization issues before they reach the front desk and makes it easy for patients to pay digitally before or at the visit. The result: fewer denied claims, less staff time spent on rework and 80%+ of patients paying their copay at time of service.
See how Phreesia makes life easier for patients, providers and staff.