Engage members and improve risk stratification while lowering costs

Use the Patient Activation Measure® (PAM®) to unlock actionable insights about your members.

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What is PAM?

With over 800 peer-reviewed studies featuring it as a key variable, PAM is a powerful member engagement tool that uses 10 or 13 simple questions to provide your care team with insight into your members’ activation levels—their knowledge, skills and confidence to manage their health.

Use PAM to better understand your members

PAM segments members into one of four activation levels, providing insight into their attitudes, motivators and behaviors.

  • Level 1

    Overwhelmed, disengaged, not self-aware of behaviors, poor self-management

  • Level 2

    Recognizes they could and should do more, lacks confidence in ability to change behavior

  • Level 3

    Good self-management with room for improvement, goal-oriented, understands role

  • Level 4

    Strong problem-solving skills and self-awareness, highly confident, goal-oriented and resilient

  1. Improve risk assessment

    Gain a deep understanding of member risk, even when you don’t have access to claims data. PAM can predict future utilization, including hospital admissions and emergency department visits—and integrating PAM into your Health Risk Assessment simplifies risk stratification.

  2. Engage members and effectively communicate

    Tailor outreach strategies and messages to members’ PAM levels to ensure you’re providing the right information in the right way. Optimize engagement with custom reporting and personalized support from Phreesia’s expert team.

  3. Efficiently allocate resources

    Create more efficient, effective care management teams and improve outcomes. Access PAM directly from your care management platform with API integration.

    $2,700

    potential savings per member annually

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Let us show you how Phreesia provides the modern, convenient healthcare experience your patients want and your staff expect.

 

Are you a patient? Find patient FAQs and resources.