Phreesia for Privia
Privia practices use Phreesia to automate time-consuming tasks, so providers can focus on patient care.
Patients pre-register and update demographics from any device—at home, on the go or onsite—while rules-based logic triggers the right intake interview by appointment type, provider and location. Consents are e-signed and filed to your PM automatically, and one dashboard gives staff alerts, workflow analytics and exception handling.
84%
of patients check themselves in across Phreesia’s network
5+ min
of staff time saved per self-service check-in
Collect copays and outstanding balances before and at the visit—at scale, across locations—with payment plans, card on file, Apple Pay® and Google Pay™ built in. Automated E&B checks confirm eligibility in under a minute, PM integrations reconcile end-of-day automatically, and Phreesia’s competitive merchant processing handles funding, chargebacks and fraud monitoring.
3×
increase in time-of-service collections when collected with Phreesia vs. staff
Patients and families request appointments 24/7 from their own device, and automated reminders via text, email or voice prompt them to confirm, cancel or reschedule. Every referral—even the faxed ones—is organized and tracked on one central hub, across locations, sources and telehealth.
79%
reduction in no-show rate within 30 days of implementing Phreesia
Capture medical, family and social histories before each visit, and ask privately about food, housing and other social needs. Phreesia’s clinical library automates the delivery and scoring of patient-reported outcomes and screening tools—depression, anxiety, developmental progress, substance use, social determinants of health and vaccine contraindications—so clinicians walk in informed.
97%
of patients who are prompted with a PRO will complete it
Customizable text messages prompt patients to take action—pre-visit instructions, telehealth conversions and more—while targeted messages before, during and after visits encourage routine care and drive follow-up appointments.
Your practice has more tasks to manage than ever before—and limited resources to manage them. Operating efficiently isn’t about finding more people to do the work. It’s about helping your staff work smarter, not harder. In just a few short weeks, Phreesia can help you:
Follow Rob and his son Michael through a Phreesia visit—from first request to post-visit survey.
Rob books online for his son Michael. The request form matches Michael to the right appointment type, provider and location.
A few days before the visit, a text prompts Rob to pre-register: demographics, medical history, insurance and e-signed consents. Phreesia verifies eligibility and benefits on submission.
During registration, Rob is automatically prompted with the Health Leads questionnaire, helping the provider assess Michael’s social needs in five key domains.
Rob reviews the visit charges on his phone and authorizes the card on file—checkout done before they arrive.
With every intake task complete in advance, Michael’s provider spends the visit on Michael—not paperwork.
After the visit, a text invites Rob to rate the experience—and share an online review.
“As a clinician, we are continually getting asked to do more, but with less time. Both patients and staff want more time—that’s what everyone wants. Now, when patients fill in screenings ahead of time, I can see the answers ahead of time—giving me more time during the appointment to ask often-sensitive questions.”
“Phreesia has allowed our practice to not only increase collections, but drastically decrease the number of statements we send by over 93%! As a result, we’ve been able to stop using our third-party vendor that managed our statements and do it in-house. We’re saving $600 a month on vendor costs now!”
Speak to a Phreesia expert about what Privia practices unlock with Phreesia.