Real practices.
Real outcomes.
In their words.
Stories from healthcare organizations using Phreesia to grow patient volume, sortable by specialty, size and use case.
Phreesia is how you
deliver a 10/10 patient experience.
24/7
access to your care team
79%
fewer no-shows on confirmed appointments
52%
of appointments booked after hours
3×
more patient-reported data captured before the visit
Patients shouldn’t have to wait for business hours.
Explore Phreesia VoiceAIA patient realizes at 7 p.m. they’re out of a refill. Instead of voicemail, Phreesia VoiceAI picks up—takes the refill request on the spot, and handles billing questions or records requests just as easily. Patients get what they need the moment they need it, not the next time you’re open.
Patient booking shouldn’t require a phone call.
Explore self-schedulingPatients book hotels, flights and restaurants from their phone in under a minute…and now expect the same from their doctor. Phreesia lets them book in bed at 11 p.m., in line at the airport or right after getting a friend’s referral.
Patients don’t want to give their information twice.
Explore intakeBecause nobody’s first choice is a clipboard! Phreesia lets patients complete intake from their phone—days before, on their couch and in their language.
Patients want to pay simply.
Explore the Phreesia payments suiteMost medical bills arrive as a paper statement with no itemization and no way to pay from a phone. Phreesia gives patients what they expect everywhere else: a clear amount, a saved card, a text link and a payment plan if they need one.
Patients get seen sooner.
Explore smart waitlistThe patient who needs to be seen tomorrow doesn’t want to wait three weeks. Phreesia’s smart waitlist, Appointment Accelerator®, offers open slots to the patients who need them most—and gets them seen up to 30 days sooner.
How much staff time could you give back to patient care?
Monthly time savings (hours):
Annual time savings (hours):
Annual cost savings:
Results are estimates based on Phreesia network averages and may vary based on practice size, specialty and patient population.
Real practices.
Frequently asked questions
Phreesia delivers an easier path to care from start to finish. Patients can book appointments 24/7 online or through VoiceAI, receive automated reminders and even snag an earlier appointment when one becomes available through Appointment Accelerator®.
Instead of filling out paperwork in the waiting room, patients can complete forms, update their insurance and demographic information and answer intake questionnaires on their own time (and device) before they arrive. That means less time spent checking in, shorter waits and more time focused on their visit.
Phreesia gives patients a clearer, more convenient payment experience. Patients can view what they owe, securely pay before or after their visit and complete everything from the same device they use for scheduling and check-in—making it easier to pay on their own schedule.
Phreesia reduces friction by anticipating common problems before they happen. Patients can book appointments without calling the office or waiting on hold, complete forms before they arrive, resolve registration and insurance issues ahead of time and make secure payments without waiting in line. The result: a smoother experience from the first interaction through follow-up.
No, there’s no app to download, portal to navigate or password to remember. Patients receive a secure link via text or email to complete routine tasks on their preferred device. Caregivers can assist when appropriate, and patients who need additional help can still connect with your staff.
Yes. Phreesia is designed to meet your patients exactly where they are. Patients (or their caregiver) can complete tasks through secure links delivered by text or email to the device they’re already using—no app, portal or login necessary. Patients who need additional help can still connect with your staff, giving every patient a convenient way to access care regardless of their comfort with technology.