March 7, 2020
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March 3, 2020
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Zero-Contact Intake
While many providers are transitioning to telehealth, we know some patients still require in-person care. Phreesia's Zero-Contact Intake gives you a contactless check-in solution for your physical waiting room.
Patients can complete registration from wherever they feel most comfortable and safe—at home, in their car or from another personal space, using Phreesia Mobile. Zero-Contact Intake also lets staff manage the intake process from a remote location without needing to physically handle patients’ paperwork, ID cards, insurance cards or credit cards, helping to limit exposure and create safer in-person interactions for everyone.
Contactless Workflows
Patient receives an email or text to pre-register for their appointment
Key Benefits Across Care Settings
Scheduled Appointment
Walk-In/Drive-Through
Patient completes COVID-19 screening and registration tasks via Phreesia Mobile
Patient receives instructions to wait in their car and call the facility upon arrival
Staff texts patient from the Phreesia Dashboard when it's time for them to come in, and lets them know where to go
Patient arrives at the facility and calls a central number from their car
Staff pushes a text or an email to the patient with a link to the COVID-19 screening and registration session
Patient receives instructions to wait in their car
Staff texts patient from the Phreesia Dashboard when the provider is ready to see them and instructs the patient to a specific room
Ambulatory Clinics
Alternative Care Settings
Hospitals
Eliminate the waiting room
Support drive-through appointments, car intake and triage tents
Bypass face-to-face registration
A national health system implemented Zero-Contact Intake within five days, enabling front desk employees across 67 emergency departments to manage patient intake remotely.
A regional health system is using Zero-Contact Intake to screen 90% of patients for its COVID-19 clinic and eliminate face-to-face interactions.
Success Stories
In two urgent care settings, a regional health system is leveraging Zero-Contact Intake to screen 60% of its patients and improve the safety of patients and staff.
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If you are a patient, please contact your healthcare provider directly. Please do not send any sensitive personal or health information.
DOWNLOAD Phreesia's COVID-19 Playbook
Contactless Patient Check-In
As healthcare organizations across the country face the immense task of delivering the COVID-19 vaccine to their patients, Phreesia is here to help. Our Vaccine Management Solution is an end-to-end set of outreach, intake, reminder and recall tools to increase vaccine uptake.
COVID-19 Vaccine Management Solution
COVID-19 Screening Module
Automatically screen patients
for self-reported COVID-19 risk factors during intake, before the visit
Patient Communications
Stay connected with patients and keep them informed with email and text outreach
Appointment Scheduling
Capture important intake information ahead of each telehealth visit and facilitate the start of virtual sessions
