With over 750 peer-reviewed studies featuring it as a key variable, PAM is a powerful member engagement tool that uses 10 or 13 simple questions to provide your care team with insight into your members’ activation level—their knowledge, skills and confidence to manage their health.
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Predict members’ success in care management and save up to $2,700 per member
Assess your members’ activation throughout their care management journey
Know how to meet your members where they are
Effectively tailor outreach
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PAM segments members into one of four activation levels, providing insight into an array of health-related characteristics, including attitudes, motivators and behaviors:
Understand your members’ ability to respond to care plans. Assess your members’ willingness and ability to participate in health management and the likelihood they will achieve care plan goals, such as treatment adherence and reduced hospital utilization.
Allocate resources more efficiently and tailor outreach. Learn which members benefit from a comprehensive care team’s support and which members need lighter-touch engagement.
Measure individual and program performance. Re-administer PAM over time to evaluate your care management program’s success and cost savings without relying on delayed claims data.
Predict members’ success in care management and save up to $2,700 per member
With over 750 peer-reviewed studies featuring it as a key variable, PAM is a powerful member engagement tool that uses 10 or 13 simple questions to provide your care team with insight into your members’ activation level—their knowledge, skills and confidence to manage their health.
Assess your members’ activation throughout their care management journey
Know how to meet your members where they are
Effectively tailor outreach
PAM segments members into one of four activation levels, providing insight into an array of health-related characteristics, including attitudes, motivators and behaviors:
Understand your members’ ability to respond to care plans. Assess your members’ willingness and ability to participate in health management and the likelihood they will achieve care plan goals, such as treatment adherence and reduced hospital utilization.
Allocate resources more efficiently and tailor outreach. Learn which members benefit from a comprehensive care team’s support and which members need lighter-touch engagement.
Measure individual and program performance. Re-administer PAM over time to evaluate your care management program’s success and cost savings without relying on delayed claims data.
Follow us!
Patient Activation Measure®: an essential care management tool
Ability to administer and score the PAM survey from within your care management platform
Access to coaching resources tailored to PAM level and condition
Comprehensive remote implementation and training program
Ongoing support and nationwide best practices shared by our expert teams
Robust analytics and reporting to measure individual and program performance
Opportunities for on-site implementation, training, and optimization support
Ability to administer and score the PAM survey from within your care management platform
Access to coaching resources tailored to PAM level and condition
Comprehensive remote implementation and training program
Ongoing support and nationwide best practices shared by our expert teams
Robust analytics and reporting to measure individual and program performance
Opportunities for on-site implementation, training, and optimization support
Segment your members with PAM