Patient Activation Measure®: an essential care management tool 

What is PAM®?

With over 750 peer-reviewed studies featuring it as a key variable, PAM is a powerful member engagement tool that uses 10 or 13 simple questions to provide your care team with insight into your members’ activation level—their knowledge, skills and confidence to manage their health.  

PAM helps you:

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Predict members’ success in care management and save up to $2,700 per member 

Assess your members’ activation throughout their care management journey 

Know how to meet your members where they are  

Effectively tailor outreach 

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PAM segments members into one of four activation levels, providing insight into an array of health-related characteristics, including attitudes, motivators and behaviors: 

With PAM-based care 
management, you can achieve:

Understand your members’ ability to respond to care plans. Assess your members’ willingness and ability to participate in health management and the likelihood they will achieve care plan goals, such as treatment adherence and reduced hospital utilization.  

Allocate resources more efficiently and tailor outreach. Learn which members benefit from a comprehensive care team’s support and which members need lighter-touch engagement. 

Measure individual and program performance. Re-administer PAM over time to evaluate your care management program’s success and cost savings without relying on delayed claims data. 

Predict members’ success in care management and save up to $2,700 per member 

REQUEST A DEMO
What is PAM®

With over 750 peer-reviewed studies featuring it as a key variable, PAM is a powerful member engagement tool that uses 10 or 13 simple questions to provide your care team with insight into your members’ activation level—their knowledge, skills and confidence to manage their health.  

Assess your members’ activation throughout their care management journey 

Know how to meet your members where they are  

Effectively tailor outreach 

PAM allows you to:

PAM segments members into one of four activation levels, providing insight into an array of health-related characteristics, including attitudes, motivators and behaviors:

With PAM-based care management, you can achieve:
PAM helps you:

Understand your members’ ability to respond to care plans. Assess your members’ willingness and ability to participate in health management and the likelihood they will achieve care plan goals, such as treatment adherence and reduced hospital utilization. 

Allocate resources more efficiently and tailor outreach. Learn which members benefit from a comprehensive care team’s support and which members need lighter-touch engagement. 

Measure individual and program performance. Re-administer PAM over time to evaluate your care management program’s success and cost savings without relying on delayed claims data. 

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About us

Patient Activation Measure®: an essential care management tool 

1. Resitroffer, C., et al. “An examination of the relationship between care management with Coaching for Activation and patient outcomes.” American Journal of Managed Care, 2017, vol. 23, no. 2.
2. Internal analysis based on actual client results and peer-reviewed studies.
 
Request a demo
With PAM-based 
care management, 
you can achieve:

Ability to administer and score the PAM survey from within your care management platform

Access to coaching resources tailored to PAM level and condition

Comprehensive remote implementation and training program

Ongoing support and nationwide best practices shared by our expert teams

Robust analytics and reporting to measure individual and program performance

Opportunities for on-site implementation, training, and optimization support

By licensing PAM for care management, you’ll enjoy:
With PAM-based 
care management, 
you can achieve:

Ability to administer and score the PAM survey from within your care management platform

Access to coaching resources tailored to PAM level and condition

Comprehensive remote implementation and training program

Ongoing support and nationwide best practices shared by our expert teams

Robust analytics and reporting to measure individual and program performance

Opportunities for on-site implementation, training, and optimization support

By licensing PAM for care management, you’ll enjoy:

Segment your members with PAM 

PAM allows you to:
Segment your members with PAM