Under the default configuration, Formatta E-Forms Manager runs using two Windows services called "Formatta E-Forms Manager Server" and "Formatta_EFM_DB". These two services represent the Formatta E-Forms Manager Server process and its underlying database, respectively.
Both of these services are set by default to start upon system startup, and they run under the local System account.
Under the default configuration, the Formatta E-Forms Manager application cannot run without its database process. So with this type of configuration, the Formatta E-Forms Manager Server service has a dependency upon the Formatta_EFM_DB service. That is, the database service must be running in order for the Formatta E-Forms Manager service to start properly.
Note: Starting in version 7.3, Formatta E-Forms Manager supports the use of Oracle or SQL Server databases for its data repository. (See the Formatta E-Forms Manager installation/configuration guide for more information). When configured to use an external Oracle or SQL Server database, this service is disabled and the Formatta E-Forms Manager server service dependency is removed. With this type of configuration, you should not attempt to start the Formatta_EFM_DB service.
Under certain circumstances, you may want to manually start and stop these services (e.g., while performing system backups, etc.) You may do this from the Windows Services console or from the command line.
To start and stop services from the Windows Services console:
Open the Windows Control Panel and choose “Administrative Tools.”
In the Administrative Tools window, open “Services.”
Locate the Formatta E-Forms Manager Server service in the list of services. You may highlight this service and use the Services user interface to start or stop the service, or right-click the service and choose Start, Stop, or Restart.
Locate the Formatta_EFM_DB service in the list of services. You may highlight this service and use the Services user interface to start or stop the service, or right-click the service and choose Start, Stop, or Restart.
NOTE: If you attempt to start the Formatta E-Forms Manager Server service while the Formatta_EFM_DB service is stopped, Windows will automatically try to start the Formatta_EFM_DB service first because of the built-in dependency.