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Over the past decade, the revenue cycle has undergone radical change as patients have become responsible for an increasing share of the costs of their care. The COVID pandemic and ensuing labor shortages have further disrupted collections at many organizations, resulting in record-high patient receivables.
Is it possible to rise to the challenge of improving collections, while still maintaining a positive patient experience? In this presentation, nationally recognized practice management expert Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC, shares how to do just that, while limiting the burden on staff. During this fast-paced, 45-minute webinar, attendees will learn proven strategies and easy-to-implement best practices that their organizations can take to maximize revenue and minimize patient balances—all while delivering the flexible, convenient payment experience patients want.
Attendees to this webinar will come away with:
Tools and resources to increase time-of-service collections and improve management of patient balances
Tips to boost the likelihood of collecting—and reduce the cost to collect
Techniques to improve the patient financial experience
Prioritizing Patient Financial Responsibility
WEBINAR
Over the past decade, the revenue cycle has undergone radical change as patients have become responsible for an increasing share of the costs of their care. The COVID pandemic and ensuing labor shortages have further disrupted collections at many organizations, resulting in record-high patient receivables.
Is it possible to rise to the challenge of improving collections, while still maintaining a positive patient experience? In this presentation, nationally recognized practice management expert Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC, shares how to do just that, while limiting the burden on staff. During this fast-paced, 45-minute webinar, attendees will learn proven strategies and easy-to-implement best practices that their organizations can take to maximize revenue and minimize patient balances—all while delivering the flexible, convenient payment experience patients want.
Attendees to this webinar will come away with:
Tools and resources to increase time-of-service collections and improve management of patient balances
Tips to boost the likelihood of collecting—and reduce the cost to collect
Techniques to improve the patient financial experience
About Phreesia
Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their healthcare and provides a modern, convenient experience, while enabling our clients to enhance clinical care and drive efficiency.
About Phreesia
Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their healthcare and provides a modern, convenient experience, while enabling our clients to enhance clinical care and drive efficiency.
About Elizabeth Woodcock
Dr. Elizabeth Woodcock is the principal of Woodcock & Associates. She is widely considered an industry leader in practice management, having focused on medical practice operations and revenue cycle management for more than 30 years. She is the author of 18 books to include The Physician Billing Process: Potholes on the Road to Getting Paid. Elizabeth is a Fellow in the American College of Medical Practice Executives and a Certified Professional Coder. In addition to a BA from Duke, she holds an MBA from Wharton and recently graduated with her doctorate from Johns Hopkins.