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March 3, 2020

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2022 BEST IN KLAS 
PATIENT INTAKE MANAGEMENT
 

The patient journey starts at your digital front door 

Create a seamless, convenient and 
personalized experience for every patient 

Your digital front door is made up of the technologies that  facilitate the patient journey before, during and after care. Phreesia enables a unified experience at scale across care settings, while still offering personalized workflows based on location, provider and appointment type. Plus, our API-based integrations can be added to your existing applications to ensure a simplified and seamless experience across your digital front door.    

Your digital front door can drive patient outcomes

Use your digital front door to activate patients for their health. Conduct targeted outreach for routine and preventive care and administer screening tools for patient-reported outcomes (PROs) and social determinants of health (SDOH) so you can quickly connect them with resources that support whole-person care.  

About Phreesia

Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their care and provides a modern, convenient experience, while enabling healthcare organizations to optimize their staffing, boost profitability and enhance clinical care.

Average client results:
 
18.5 days
Improvement in 
patient access
5 minutes
Median time it takes to 
fill open slots
Success Story
By using Phreesia to make appointments more accessible, an 18-provider orthopedic practice in Texas generated 520 online appointment requests within three months of implementation   
About Phreesia

Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their care and provides a modern, convenient experience, while enabling healthcare organizations to optimize their staffing, boost profitability and enhance clinical care. 


 
Average client results:
15.6
30 days sooner
5 minutes
Open appointments filled per provider per month
See patients up to 
Median time it takes to fill open slots

See more patients per day

Reduce lost revenue from no-shows and keep your schedule full. Phreesia’s end-to-end scheduling solution helps you seamlessly fill open appointment slots with clinically relevant patients—no waitlists or phone calls required.  
Reschedule patient no-shows   
Reduce lost revenue due to open slots  
Recall patients for important visits    
See more patients per day
Reduce lost revenue from no-shows and keep your schedule full. Phreesia’s end-to-end scheduling solution helps you seamlessly fill open appointment slots with clinically relevant patients—no waitlists or phone calls required. 

Phreesia helps you:
 
Phreesia helps you:
by auto-prompting them to fill empty slots
Average client results:
 
15.6
30 days sooner
by auto-prompting them to fill empty slots
See patients up to 
Median time it takes to 
fill open slots
5 minutes

The digital front door starts with patient access and intake

First impressions are everything. Most patients’ initial interaction with your organization is scheduling or registration—making these tasks an essential part of your digital front door strategy. Provide the convenient, digital-first experience patients want with: 


     Self-scheduling 

     Contactless check-in 

     Online payments  

     Two-way text messaging 

What patients expect at the digital front door1 
The digital front door starts with patient access and intake.
of patients would use digital tools to book appointments online, if offered 
of patients prefer to see doctors who offer online check-in 
of patients would make payments online, if offered 

Your digital front door can drive patient outcomes

Use your digital front door to activate patients for their health. Conduct targeted outreach for routine and preventive care and administer screening tools for patient-reported outcomes (PROs) and social determinants of health (SDOH) so you can quickly connect them with resources that support whole-person care.  
Simplify patient intake
Keep your records up to date and give patients the flexible, easy-to-use tools they want and your staff need. With Phreesia’s digital solutions, your patients can check in for their appointments from anywhere. Plus, you can automatically collect copays, manage consents, verify demographic data and more.  

Nephrology groups use Phreesia to automate:
 
By integrating PROs and screening tools for SDOH into your digital front door, you avoid stigma, add convenience and enable better patient-provider conversations: 
32%

of those patients moved forward with scheduling their mammogram

A large national health system asked more than 87,000 of its patients to schedule a mammogram during the intake process and in targeted email messaging.   
2x

improved clinical screening
97% of patients who are promoted with a clinical screener will complete it, doubling the number of screenings you conduct

70%
64%
84%
32%

of patients scheduled a mammogram when encouraged to do so during the intake process and in targeted email messaging at a large national health system. 

2x

more clinical screenings completed, as 97% of patients prompted with a clinical screening tool complete it. 

Create a consistent, convenient and personalized experience for every patient.
Your digital front door is made up of the technologies that  facilitate the patient journey before, during and after care. Phreesia enables a unified experience at scale across care settings, while still offering personalized workflows based on location, provider and appointment type. Plus, our API-based integrations can be added to your existing applications to ensure a simplified, consistent experience.  

Your digital front door can drive patient outcomes

Use your digital front door to activate patients for their health. Conduct targeted outreach for routine and preventive care and administer screening tools for patient-reported outcomes (PROs) and social determinants of health (SDOH) so you can quickly connect them with resources that support whole-person care.  
32%

of patients scheduled a mammogram when encouraged to do so during the intake process and in targeted email messaging at a large national health system. 

2x

more clinical screenings completed, as 97% of patients prompted with a clinical screening tool complete it.

Your digital front door can drive patient outcomes

Use your digital front door to activate patients for their health. Conduct targeted outreach for routine and preventive care and administer screening tools for patient-reported outcomes (PROs) and social determinants of health (SDOH) so you can quickly connect them with resources that support whole-person care.  
By integrating PROs and screening tools for SDOH into your digital front door, you avoid stigma, add convenience and enable better patient-provider conversations: 
32%

of those patients moved forward with scheduling their mammogram

A large national health system asked more than 87,000 of its patients to schedule a mammogram during the intake process and in targeted email messaging.   
2x

improved clinical screening
97% of patients who are promoted with a clinical screener will complete it, doubling the number of screenings you conduct

Capture payments at every step of the patient journey with payment plans, payment reminders, online payments and more. With Phreesia, you can easily collect copays and balances, boost profitability and make patient payments easier. And with our robust E&B solution, you can verify patients’ insurance before their visit and get paid faster.
Collect more
time-of-service patient payments


Phreesia’s revenue cycle solutions include:
 
Insurance Verification
E-Cashiering
Payment Processing
Payment 
Plans
Online 
Payments
Payment Assurance
Analytics
“We didn’t realize how much we could leverage the technology. We’ve continued to expand it—we have been able to develop additional functionality with Phreesia that we didn’t know we needed at first.”  
— Michelle Fox , DBA, MHA, CHAM, Director, Revenue Operations/Patient Access, Health First 
The ability to self-schedule and reschedule has helped save a lot of time that would have been spent trying to contact a patient, particularly after a cancellation. Adding that option to our appointment reminders has been really beneficial and allows us to capture more patient visits outside of business hours.” 
— Heather Reyna, 
Business Operations, 
Urology Clinics of North Texas
Capture payments at every step of the patient journey with payment plans, payment reminders, online payments and more. With Phreesia, you can easily collect copays and balances, boost profitability and make patient payments easier. And with our robust E&B solution, you can verify patients’ insurance before their visit and get paid faster.
Collect more
time-of-service patient payments


Phreesia’s revenue cycle solutions include:
 
Insurance Verification
E-Cashiering
Payment Processing
Payment 
Plans
Online 
Payments
Payment Assurance
Analytics
“We didn’t realize how much we could leverage the technology. We’ve continued to expand it—we have been able to develop additional functionality with Phreesia that we didn’t know we needed at first.” 
— Michelle Fox , DBA, MHA, CHAM, Director, Revenue Operations/Patient Access, Health First

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Learn how Phreesia can help

Phreesia can help you streamline registration, book more appointments, increase collections and activate patients for better outcomes.  

Phreesia can help you book more appointments, increase collections and activate patients for better outcomes.

of patients would use digital tools to book appointments online, if offered 
84%
64%
of patients prefer to see doctors who offer online check-in 
70%
of patients would make payments online, if offered 
Source: 2022 Phreesia Survey 
What patients want at the digital front door  

Add convenience and flexibility to your digital front door  

What patients expect at the digital front door1 

Phreesia can help you streamline registration, book more appointments, increase collections and activate patients for better outcomes.  

The patient journey starts at your digital front door 

1. Phreesia Survey, March 2022  
Leading organizations choose Phreesia  
Leading organizations choose Phreesia