April 5, 2017 — Blog Posts

Collections Best Practices and Common Mistakes to Avoid

By Maureen McKinney

Healthcare consultant Deborah Walker Keegan

As patients’ financial responsibility for their care continues to increase, many healthcare organizations are looking for creative ways to improve their collections processes. Phreesia Content Director Maureen McKinney recently spoke with Dr. Deborah Walker Keegan, a healthcare business consultant and President of Medical Practice Dimensions, Inc., about common collections mistakes to avoid, as well as best practices to boost payments and make collections more patient-centered.


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