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There’s no doubt that investing in high-quality healthcare experiences for patients, providers and staff is important, but measuring the impact of those efforts is not easy, especially on areas like patient and employee retention and the bottom line. How can healthcare leaders know if their experience initiatives are bearing fruit? And what are the best steps to take to move the needle on experience?
Join us on Wednesday, November 9, at 1PM ET (10AM PT), as we discuss how experience influences the success of healthcare organizations and why leaders need to make it a priority. Matthew Egol, a Partner at Strategy&, PwC’s strategy consulting business; Patrick Maher, a Partner at Strategy&, and Inshita Wij, a Director at Strategy&, will share how healthcare leaders can evaluate return on experience (ROX), and share improvements that can make an impact—including efforts to reduce staff burden and deliver on the digital-first experience patients expect.
Attend this webinar to learn:
Best practices for using technology to measurably improve the patient and employee experience
Strategies for measuring ROX
Tips for getting started
Return on experience: Why investing in experience matters—and how to measure it
Featuring experts from PwC Strategy&
WEBINAR
There’s no doubt that investing in high-quality healthcare experiences for patients, providers and staff is important, but measuring the impact of those efforts is not easy, especially on areas like patient and employee retention and the bottom line. How can healthcare leaders know if their experience initiatives are bearing fruit? And what are the best steps to take to move the needle on experience?
Join us on Wednesday, November 9, at 1PM ET (10AM PT), as we discuss how experience influences the success of healthcare organizations and why leaders need to make it a priority. Matthew Egol, a Partner at Strategy&, PwC’s strategy consulting business; Patrick Maher, a Partner at Strategy&, and Inshita Wij, a Director at Strategy&, will share how healthcare leaders can evaluate return on experience (ROX), and share improvements that can make an impact—including efforts to reduce staff burden and deliver on the digital-first experience patients expect.
Attend this webinar to learn:
Best practices for using technology to measurably improve the patient and employee experience
Strategies for measuring ROX
Tips for getting started
About Phreesia
Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their healthcare and provides a modern, convenient experience, while enabling our clients to enhance clinical care and drive efficiency.
About Phreesia
Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their healthcare and provides a modern, convenient experience, while enabling our clients to enhance clinical care and drive efficiency.