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Privacy

Phreesia, Inc. Privacy Policy (revised February, 2011)

TRUSTe

At Phreesia, we know you care about your personal privacy and about the terms and conditions that govern your use of this Website (this "Site"). Because we are dedicated to serving your needs and respecting your preferences, we have adopted the policies and practices described in this Privacy Policy and Conditions of Use.

The following statement discloses our standard practice regarding the information we collect and the information we hold on behalf of our customers.

This privacy policy only applies to the Phreesia website. The policy does not pertain to third party web sites that are accessible through Phreesia's website nor does this policy apply to information gathered via our proprietary PhreesiaPads located in various physician offices. Phreesia proposes that you read the privacy policies of any third party site and as set forth on the PhreesiaPads to learn how they collect and use information that is gathered.

This Privacy Policy applies only to personal information that you supply to Phreesia Inc. For information about Phreesia's Patient Privacy Policy on the privacy of patient information click here.

Our Collection and Use of Your Personally Identifiable Information

In general, we collect and use information about you for the purpose of contacting you to provide you with information about Phreesia's products and services or to provide you with other information related to Phreesia. We do not sell, rent or otherwise share or disclose your private, personally identifiable information to third parties.

Because of the nature of our business, our services and benefits are not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from children.

Phreesia specifically collects information from you at several different points, including but not limited to the following:

Information You Provide To Us

On our "Request Information" and "Request a Live Demo" pages, the following information is required: your first and last name, practice name, telephone number, email address, your role within the practice, the practice's specialty, names of physicians in the practice (if role is selected as anything other than Physician), the practice's location, and whether or not the practice has a high speed internet connection. The following information is optional: postal address, number of physicians in the practice, how you heard about Phreesia, your interest in Phreesia, invite code, and secondary contact information (first name, last name, and telephone number). Submission of this information will allow you to find out if you are eligible for Phreesia's products and services, and will help us to better serve you in follow-up communications. This information will only be used for the purpose for which it was collected.

On our "Support" page – Your email address and contact information will be provided to us. This information is only used to respond to your support question or issue.

On our "Contact Us" page - You are directed to send an Email to a specific department within Phreesia. Through this process your Email address and comment or question are collected. This information is only used to respond to your question or suggestion.

Phreesia will treat any information of its visitors to our site as confidential and will not disclose it to any third party without consent.

Correspondence

If you correspond with us via email, the postal service, or other form of communication, we may retain such correspondence and the information contained therein and use such to respond to your inquiry and/or notify you of Phreesia products and services, conferences, news or other Phreesia-related opportunities. Importantly, email and postal address information is never sold, given, or otherwise shared or disclosed to third parties except as set forth herein.

If you no longer wish to receive any promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at support@phreesia.com. You may also contact us at 1-888-654-7473, support@phreesia.com, or send a letter to 432 Park Ave South, 12th Floor, New York, NY 10016, to opt-out.

Updating Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may deactivate it by emailing our Customer Support at support@phreesia.com or by contacting us by telephone (1-888-654-7473) or postal mail (432 Park Ave South, 12th Floor, New York, NY 10016).

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our web site, which may contain personally identifiable information. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

URL and IP Address

Like many other Websites, we may collect information about our users' utilization and navigation of our Site. This information helps us to design our Site to better suit our users' needs. We may also use your IP address to help diagnose problems with our server and to administer our Site, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Cookies

Cookies are pieces of data that a Website transfers to a user's hard drive for record-keeping purposes. The Phreesia site may use cookies to provide enhanced functionality on the site (e.g., user ID and password prompts) and aggregate traffic data (e.g., what pages are the most popular).  These cookies may be delivered in a first-party or third-party context.  Phreesia may also use cookies in association with emails.  While these cookies may be associated with personal information (such as your email address), we do not associate personal information with clickstream data. Our site also may capture limited information (user-agent, last URL requested by the user, client-side and server-side clickstream) about visits to our site, we may use this information to analyze general traffic patterns and to perform routine system maintenance.

Our privacy statement does not cover the use of cookies by our tracking utility company. We do not have access or control over these cookies. Our tracking utility company uses session ID cookies to make it easier for you to navigate our site.

You have many choices with regards to the management of cookies on your computer.  All major browsers allow you to block or delete cookies from your system.  To learn more about your ability to manage cookies, please consult the privacy features in your browser.

Restrictions on Disclosing Information to Third Parties

We may disclose all of the information (described above) that we collect, as stated above and in accordance with the terms set forth in this section. We do not reveal personally identifiable information about you to third-parties for their independent use unless: (1) you request or authorize; (2) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God or (5) to address disputes, claims, or to persons holding a legal or beneficial interest. We may also gather aggregated data about our members and Site visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers and/or other third parties. We do not share, sell, rent or trade any personally identifiable information with third parties for their promotional purposes.

Our Security Measures to Protect Information

To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We restrict access to your personally identifiable information to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information.

Inapplicability of Privacy Policies of Any Linked Sites or Other Third Parties

This Privacy Policy only addresses the Phreesia's use and disclosure of your personally identifiable information. As this Site may contain links to other Websites, please be aware that we are not responsible for the privacy practices of such other sites, and we are not liable for their misuse of personally identifiable information. We encourage you to be aware that when you go to another Website you should carefully read their privacy policy.

Notices and Changes to Our Privacy Policy

As our corporation, services and products change from time to time, this Privacy Policy is expected to change as well. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. The provisions contained herein supersede all previous notices or policies regarding our privacy practices and the terms and conditions that govern the use of this Site.

Questions Regarding the Privacy Policy

If you have any questions about our Privacy Policy, or any concern about privacy at Phreesia or the use of this Site in general, please contact us by email at support@phreesia.com or send correspondence to the following address:

TRUSTe

Phreesia is a Participant in the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to advance privacy and trust in the networked world.  As this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices monitored for compliance by TRUSTe. This privacy statement covers the site www.phreesia.com.

If you have questions or concerns regarding this statement, you should first contact us at support@phreesia.com. If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

Phreesia, Inc.
432 Park Ave South
12th Floor
New York, NY 10016


Last Updated: February, 2011

 

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